Privacy Policy

Information You Provide Directly

When you contact us, request a pickup, or submit a drop-off form, we may collect your name, email address, phone number, service address, and any details you include in your message. This information is used solely to respond to your inquiry and fulfill your service request.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, operating system, referring URLs, and pages visited. This data helps us understand how visitors use our site and improve our services.

We use the information we collect to: respond to your service requests and inquiries; schedule and coordinate electronics recycling pickups and drop-offs; send service confirmations and follow-up communications; improve our website and customer experience; comply with applicable laws and regulations, including CalRecycle reporting requirements.

Hard Drive & Device Destruction

Greenly Electronics Recycling takes data security seriously. All hard drives and storage devices accepted for recycling are physically destroyed or securely wiped in accordance with NIST 800-88 standards. We provide Certificates of Destruction upon request for business clients.

No Data Recovery

We do not attempt to recover, access, or use any data stored on devices submitted for recycling. All devices are processed for material recovery only.

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, provided those parties agree to keep this information confidential. We may also disclose information when required by law or to protect the rights and safety of our company and customers.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Contact form submissions and service records are typically retained for up to 3 years.

CCPA Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to: know what personal information we collect and how it is used; request deletion of personal information we hold about you; opt out of the sale of personal information (we do not sell personal data); and not be discriminated against for exercising these rights.

How to Exercise Your Rights

To submit a data request, please contact us at info@greenly.us or call (213) 600-1000. We will respond to verified requests within 45 days.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Greenly Electronics Recycling, 2542 W. 3rd Street, Los Angeles, CA 90057. Email: info@greenly.us. Phone: (213) 600-1000.